Debit Card Deposit Response

Service Interruption Fee Review

If you believe you were charged a fee as a result of the recent debit card deposit processing issue, please complete the form below. Jefferson Credit Union will review your account and determine whether the fee was related to the service interruption. Please do not enter debit card numbers, Social Security numbers, or online banking passwords.

Member Name *

Member NumberPlaceholder Text *

Phone Number

Email Address

Date Fee Was Charged (if known)

Describe how you believe the fee is related to the debit card processing issue.

Acknowledgement Checkbox

I believe the fee identified above was caused by the recent debit card deposit processing issue.

Thank You

Your request has been submitted successfully. Jefferson Credit Union will review the information provided and determine whether any fees assessed on your account may be related to the recent debit card deposit processing interruption. If additional information is needed, a member of our team may contact you using the information provided on your submission. There is no need to submit multiple requests for the same fee. We appreciate your patience while we review all submissions.