Member Feedback Survey
Account Number (optional)
*
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Email
*
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Phone Number
*
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How Many Years Have You Been a CU Member?
1-10
10-20
20-30
30-40
40-50
50+
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Which Branch Did You Visit? *
Branch 1
Branch 2
Branch 3
I did not visit a branch today.
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Who Helped You Today? *
Teller
MSR
Support Center/Phone/Chat/Email/Text
Mortgage Representative
Management Team
Marketing Team
Other
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How Did We Do Today?
Great
So-So
Pretty Bad
Did We Handle Your Transaction Accurately?
Yes
No
Did not perform a transaction
Did We Offer You Additional Products or Services?
Yes
No
Did We Make You Feel Appreciated as a Member?
Yes
Somewhat
No
Could We Have Done a Better Job?
No
Yes
Do you receive e-statements?
No
Yes
Do you use Mobile Banking Services?
Yes
No
Additional Comments
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Can we put your comments on our mobile site?
Yes
No
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